Shangri-La Surabaya

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Shangri-La Surabaya
$$$$

Overview

5-star Surabaya hotel with a free-form outdoor pool, tropical gardens, and direct airport highway access

Amenities & Recreation

Shangri-La Surabaya offers a free-form outdoor pool surrounded by tropical gardens, a spa center with sauna and wellness treatments, and three on-site tennis courts. Guests can also use the 24-hour fitness center equipped with modern workout machines, or relax in the hot tub and sauna areas. The property provides a water slide for children and a separate kids' pool, alongside sun loungers and pool towels for all guests.

Rooms & Design

Rooms at Shangri-La Surabaya blend Asian and Javanese elements in their design, offering flat-screen TVs, DVD players, personal safes, and en suite bathrooms with bathtubs and bathrobes. The hotel also provides allergy-free rooms and wheelchair-accessible rooms for guests with specific needs. Each room includes tea and coffee making facilities, with a choice of deluxe or executive categories on upper floors.

Dining & Entertainment

Dining options include the Jamoo restaurant serving international buffet breakfast, Sapore Osteria for authentic Italian cuisine, Shang Palace for classic Chinese dishes, and Nishimura for Japanese fare. The Lobby Lounge offers live music performances in the evenings, while Desperados bar hosts a live band for entertainment. Guests can also order from the Kitchen Express takeaway and delivery service for in-room meals.

Location & Accessibility

The hotel is located near Ciputra World, Pakuwon Mall, and Surabaya Town Square, with a free scheduled shuttle service to these shopping centers. Direct access to the airport highway puts Juanda International Airport within a 20-minute drive, and airport transfers or car rentals can be arranged at an extra charge. Golf outings to nearby championship courses can be coordinated through the hotel staff.

Family & Business

Children have access to a kids' club, playground, games room, and a water slide at the pool, plus movie nights and a children's buffet during meals. For business travelers, the property provides 6 meeting rooms, a business center, and a 24-hour front desk with concierge and currency exchange services. The hotel also offers a valet parking service and accessible parking spaces for vehicles.

  • Amenities: Free-form pool, tropical gardens, 3 tennis courts, water slide
  • Rooms: Asian-Javanese design, allergy-free and accessible options
  • Dining: Italian, Chinese, Japanese, buffet, and live music bars
  • Location: Near 3 major malls, free shuttle, 20 min from airport
  • Family: Kids' club, playground, children's pool, movie nights
  • Business: 6 meeting rooms, business center, currency exchange
Good to know
Check-in/Check-out
from 14:00-23:00
from 06:00-12:00
Amenities
Public parking is possible on site for free.
Wireless internet is available in for free.
Other information
Breakfast
You can start your day with a full breakfast, which costs IDR 116162 per person per day. 
Children & extra beds
There are no extra beds provided in a room.  There are no cribs provided in a room. 
Pets
Pets are not allowed.
Building
Year renovated:2012
Number of floors:17
Number of rooms:357
Price calendar
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Rooms and availability

Guest Room
  • Max:
    2 persons
  • Bed options:
    1 Single bed1 King Size Bed
King Suite
  • Max:
    3 persons
  • Bed options:
    1 King Size Bed
Suite
  • Max:
    3 persons
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Facilities

Main facilities

Wi-Fi
Parking

Valet parking

Baggage storage

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant

Snack bar

Picnic area/ Tables

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Massage
  • Shallow end

Room view

  • City view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Shangri-La Surabaya

💵 Lowest room price 70 US$
📏 Distance to center 2.5 mi
✈️ Distance to airport 12.2 mi
🧳 Nearest airport Juanda, SUB

Location

Address
The address has been copied.
Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
Map view
Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
  • City landmarks
  • Nearby
  • Restaurants
Desperados Bar
100 yd
Restaurant
Jamoo
100 yd
Restaurant
Sapore Osteria
100 yd
Restaurant
Shang Palace
100 yd
Restaurant
Citilites Skyclub and Bistro
100 yd
Restaurant
The Cakery
100 yd
Restaurant
Nini's Seafood
100 yd
Restaurant
Kedai Si Mbok
100 yd
Restaurant
The Avenue Lounge Bar
100 yd
Restaurant
Bakerzin
100 yd

Reviews of Shangri-La Surabaya

9.1 /10
Perfect
358 reviews
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FAQ about Shangri-La Surabaya

How far is the perfect Shangri-La Surabaya from the city center?
The perfect Shangri-La Surabaya is located in the industrial district of Surabaya.
Which airport is the closest to Shangri-La Surabaya hotel?
The closest airport to Shangri-La Surabaya hotel is Juanda airport (13 miles) and it is reachable with a 20-minute drive.
Is airport shuttle provided by the perfect Shangri-La Surabaya?
Airport shuttle is one of the services offered by the perfect Shangri-La Surabaya. Please inform the hotel staff about your estimated arrival time.
Can I have lunch or dinner next to the perfect Shangri-La Surabaya?
For an evening meal near the perfect Shangri-La Surabaya, guests can go to Resto Nine restaurant placed just a short walk from the property or Jamoo restaurant located 100 feet away).
Can I have breakfast at Shangri-La Surabaya hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of Shangri-La Surabaya hotel.
What time is check-in and check-out at the perfect Shangri-La Surabaya?
Guests of the perfect Shangri-La Surabaya can check in from 2 PM to 11 PM and check out from 6 AM.
What payment methods are available in the perfect Shangri-La Surabaya?
At the perfect Shangri-La Surabaya, you can pay using Visa, American Express, and Mastercard.
Which amenities are included in the rooms at Shangri-La Surabaya hotel?
Every room at Shangri-La Surabaya hotel includes a flat-screen TV with satellite channels as well as an individual safe for guests' security.
Is the hotel accessible to people with disabilities?
Yes, rooms with accessible facilities and accessible bathrooms are provided at the hotel for guests with special needs.
Does Shangri-La Surabaya hotel offer facilities for business travelers?
Shangri-La Surabaya hotel conveniently features conference equipment and a xerox as well as a meeting room and a conference space on-site.
Which facilities are available in the perfect Shangri-La Surabaya?
The perfect Shangri-La Surabaya is equipped with an ATM and currency exchange as well as 24-hour security service and a safety deposit box for safety purposes.
What spa facilities does Shangri-La Surabaya hotel offer?
Pampering amenities in Shangri-La Surabaya hotel include a sauna and a spa bathtub.
Is there a swimming pool in the perfect Shangri-La Surabaya?
Yes, the perfect Shangri-La Surabaya features an outdoor swimming pool.
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Rooms and Guests2 Guests, 1 room